We always try and keep everything in-house where possible but sometimes depending on timeframes and speciality requests we need to outsource some parts. We only partner with our trusted, tried, and tested companies to ensure a consistent high quality throughout the entire job.

We adapt to the needs of our customers. Where we can turn things around for customers as quickly as they are needed.

This is always dependant on multiple factors:
• What the job entails?
• Can it be digitally printed?
• Is the artwork ready?
• Can we get the suitable materials in time?
• Does it require hand fulfilment?
• Is the data ready?

If everything is in place and ready to go, we have the infrastructure to meet tight deadlines. By investing in more equipment, staff and split shift patterns allows us to produce more and meet deadlines. There are always restrictions that need to be factored in such as if we can get the materials needed in time, especially with the paper lead times at present. When data needs to be mail sorted and booked in there are cut off times. It is why we will always be honest as to what is an achievable turn around depending on your enquiry.

In print terminology, bleed is print that passes the edge of where a sheet will be cut to its finished size. The bleed area, in fact, will be cut off but allows print to run right up the edge of your finished piece. Bleed also allows for a small amount of movement and inconsistencies that can occur during the print process.

We would recommend a 12pt font size for most designs. 6pt being the smallest font, any smaller and it won’t be legible when printed. With Fonts please embed or outline them. Or if sending an InDesign File please supply the font files too.

RGB is for web and CYMK is for print. Please make sure your print artwork is CYMK, ensuring all images have been converted to CYMK and saved before being placed in the design.

A hi-resolution PDF document is usually the best format to send print copy artwork. The resolution must be a minimum of 300dpi and ideally, have 3mm of bleed around the edge of what you’d like to be printed.

We know it’s important to get it right the first time around. This is why we have a proofing process.
We will always send over a PDF proof for you to check and sign off before printing begins. This is your responsibility to check and return in a timely fashion to ensure we meet your deadline.
On request, we can also do hard copy proofs and wet proofs. This can affect tight deadlines and have additional costs. For more information on this please discuss this with your account handler.
Please note Print on Demand has its own proofing on screen, so no PDF proof will be sent to you.